Honest advertising
We believe advertising should be clear, truthful and fair. This code explains the standards we hold ourselves to whenever we promote our products and prices.
What you can expect from us
- Prices and offers that are accurate and easy to understand.
- Product claims that are honest and backed by facts.
- Promotions with clear terms so you always know what is on offer.
- No hidden conditions or misleading wording.
Pricing and savings
When we show a saving, it reflects a genuine reduction from a real selling price. If a deal is for a limited time or limited stock, we say so clearly.
If you ever feel one of our adverts is confusing or misleading, please tell us. We will review it and put it right.
Frequently asked questions
Are your sale prices genuine?
Yes. Every saving we show reflects a real reduction from a price the product was genuinely sold at.
What if stock runs out during a promotion?
Promotions can be limited by stock. When stock is limited we say so, and we never advertise something we cannot supply in good faith.
Still need help?
Our friendly care team is ready to assist you.
